Standard Bank is seeking applications for the position of Customer Liaison Officer [x3 posts].
Location: Eastern Cape and Limpopo, South Africa
Closing Date: Ongoing
Job Overview:
The Officer, Customer Liaison role at Standard Bank involves providing a branch reception function by identifying customer needs, recording, monitoring, and directing customers to the appropriate areas for assistance while upholding ethical standards and integrity.
About Standard Bank:
Standard Bank Group Limited is a major South African bank and financial services group, renowned as Africa’s biggest lender by assets. With its headquarters located on Simmonds Street, Johannesburg, it boasts a 160-year history of driving Africa’s growth and is dedicated to building Africa’s future through innovation.
Duties and Responsibilities:
- Provide branch reception, identifying and addressing customer needs with integrity.
- Record, monitor, and direct customers appropriately.
- Uphold high ethical standards in customer interactions.
Qualifications:
- National Certificate (NQF5 FAIS recognized qualifications)
Experience:
- 1-2 years of branch banking experience with exposure to handling inquiries
Skills and Attributes:
Behavioral Competencies:
- Documenting Facts
- Interpreting Data
- Interacting with People
- Showing Composure
- Positive Thinking
Technical Competencies:
- Banking Process & Procedures
- Client Servicing
- Product Knowledge (Consumer Banking)
- Customer Reception and Channelling
- Producing Output
Available Vacancies:
Officer, Customer Liaison (Level 1)
- Location: Oak Street, King Williams Town, Qonce, EC, ZA
- Business Segment: Personal & Private Banking
- Employment Type: Full-time
Officer, Customer Liaison (Level 2)
- Location: 94 Thabo Mbeki Dr, Street, Mokopane, Limpopo, ZA
- Business Segment: Personal & Private Banking
- Employment Type: Full-time
Officer- Customer Liaison (Level 2)
- Location: Cnr Warmbath Road & R510, Thabazimbi, Limpopo, ZA
- Business Segment: Personal & Private Banking
- Employment Type: Full-time
How to Apply:
Interested candidates can view more details and directly apply through the Standard Bank careers portal using the links provided.
This is an opportunity to contribute to a leading financial institution in Africa. Apply now if you meet the qualifications and skills mentioned above and are seeking a rewarding career in banking.
Click here to apply online
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