Capitec Bank Recruitment: ATM Assistants (Bank Better Champion) – Apply with Grade 12

Capitec Bank is excited to announce that we are hiring for the position of ATM Assistants, also known as Bank Better Champions. We invite candidates who hold a Grade 12 certificate to apply for this opportunity to join our dynamic team and contribute to enhancing our customer service experience.

Closing Date: Not specified

Location: Mpumalanga, Western Cape, KwaZulu-Natal and Eastern Cape

Purpose Statement:

Capitec Bank is seeking dedicated individuals to join our team as ATM Assistants, also known as Bank Better Champions. In this role, you will play a key part in welcoming clients, managing branch flow, and providing exceptional service at the ATM and other remote or self-service channels. This position offers the opportunity to develop valuable skills and gain experience in service consulting.

Experience:

• Minimum: No prior experience required; a Grade 12 National Certificate is necessary.
• Ideal: Experience in client service within a retail, financial, or banking environment.

Qualifications:

• Minimum: Grade 12 National Certificate / Vocational
• Ideal or Preferred:
  • Knowledge of bank branch environments
  • Familiarity with Capitec Bank products and business processes (internal)

Knowledge and Skills:

• Minimum Knowledge:
  • Basic calculations
  • Understanding how to engage with people
  • Clarity about personal aspirations and a strong desire to learn
• Ideal Knowledge:
  • Knowledge of bank branch environments
  • Understanding of Capitec Bank products and processes
• Skills:
  • Strong communication skills
  • Computer literacy (MS Word, MS Excel, MS Outlook)
  • Effective interpersonal and relationship management skills

Conditions of Employment:

• Clear criminal and credit record
• Detectable/recognizable fingerprints in Capitec Bank’s internal electronic banking system

How to Apply:

To apply, please submit your application online. Be sure to include your Grade 12 certificate and any relevant experience details.

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Join us at Capitec Bank and become a part of our commitment to delivering outstanding client service.