Latest Opportunity

Capitec Bank is recruting ATM Assistants in KZN – Apply with Grade 12

Capitec Bank is excited to announce that is recruiting for the position of ATM Assistants, also known as Bank Better Champions. Capitec invite candidates who hold a Grade 12 certificate to apply for this opportunity to join our dynamic team and contribute to enhancing our customer service experience.

Closing Date: Not specified

Location: KwaZulu-Natal

Purpose Statement:

Capitec Bank is seeking dedicated individuals to join our team as ATM Assistants, also known as Bank Better Champions. In this role, you will play a key part in welcoming clients, managing branch flow, and providing exceptional service at the ATM and other remote or self-service channels. This position offers the opportunity to develop valuable skills and gain experience in service consulting.

Experience:

  • Minimum: No prior experience required; a Grade 12 National Certificate is necessary.
  • Ideal: Experience in client service within a retail, financial, or banking environment.

Qualifications:

  • Minimum: Grade 12 National Certificate / Vocational
  • Ideal or Preferred:
    • Knowledge of bank branch environments
    • Familiarity with Capitec Bank products and business processes (internal)

Knowledge and Skills:

  • Minimum Knowledge:
    • Basic calculations
    • Understanding how to engage with people
    • Clarity about personal aspirations and a strong desire to learn
  • Ideal Knowledge:
    • Knowledge of bank branch environments
    • Understanding of Capitec Bank products and processes
  • Skills:
    • Strong communication skills
    • Computer literacy (MS Word, MS Excel, MS Outlook)
    • Effective interpersonal and relationship management skills

Conditions of Employment:

  • Clear criminal and credit record
  • Detectable/recognizable fingerprints in Capitec Bank’s internal electronic banking system

How to Apply:

Bank Better ChampionOperationsEmpangeni, KwaZulu-Natal, ZA
Bank Better ChampionOperationsChatsworth, KwaZulu-Natal, ZA

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