Capitec Bank is currently hiring and invites eligible candidates with a Grade 12 qualification to apply for the position of Service Consultant.
Closing Date: Not specified
Locations: Various Location, South Africa
Job Purpose:
The primary objective is to elevate client experiences by delivering outstanding service, catering to client needs using the Global One product offering, aiming to support clients in banking better and living better.
About Capitec Bank:
Capitec Bank is a major South African retail bank. It stands as the second largest retail bank in South Africa, measured by the number of customers as of August 2017. With a commitment to simplicity in banking, the bank believes in improving clients’ financial lives to enable them to live better.
Requirements:
Experience:
- Minimum:
- 3 to 6 months of prior client service experience in a retail/financial/banking environment.
- If no experience, consideration given to candidates with a relevant tertiary qualification.
- Ideal:
- Over 1 year’s experience in a client service role within a retail/financial/banking environment.
- Demonstrated track record in sales and client interaction.
Qualifications (Minimum):
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Commerce or a similar field
- Certification in Finance or Banking
Knowledge:
- Minimum:
- Understanding of basic calculations.
- Knowledge of retail/consumer service environment.
- Ideal:
- Familiarity with Capitec Bank Products.
- Understanding of internal business processes, organizational policies (including BCGP principles).
Skills:
- Communication Skills
- Interpersonal & Relationship Management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment:
- Clear criminal and credit record.
- Fingerprints must be detectable/recognizable on Capitec Bank’s internal electronic banking system.
How to Apply:
Capitec Bank is seeking dynamic, self-motivated individuals who share a passion for service within the banking industry.
If you meet the specified qualifications and are enthusiastic about this opportunity, kindly proceed with the application process through Capitec Bank’s designated channels.
Click on the relevant link below to apply at your preferred location.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
