Capitec Bank is hiring Service Consultant

Capitec Bank is currently hiring and welcomes eligible candidates to submit applications for the following employment opportunity: Service Consultant

Location: Parys, Free State, Northam, Limpopo and Rustenburg, North West.

Closing Date: Not specified

Purpose Statement:

To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding their needs, using the Global One product offering to support our clients in banking better and living better.

Experience:

Minimum:

• 3 to 6 months of previous client service experience within a retail/financial/banking environment OR
• A candidate with a relevant tertiary qualification can be considered if they have no prior experience.

Ideal:

• More than 1 year of client service experience within a retail/financial/banking environment.
• Demonstrated track record of engaging in a sales and client-facing environment.

Qualifications:

Minimum:

• Grade 12 National Certificate/Vocational.

Ideal or Preferred:

• A relevant tertiary qualification in Commerce or a similar field.
• Certification in Finance or Banking.

Knowledge:

Minimum:

• Knowledge and understanding of:
  • Basic calculations.
  • Retail/consumer service environment.

Ideal:

• Knowledge and understanding of:
  • Capitec Bank Products.
  • Internal business processes and procedures.
  • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP).

Skills:

• Communication Skills.
• Interpersonal & Relationship Management Skills.
• Computer Literacy (MS Word, MS Excel, MS Outlook).

Conditions of Employment:

• Clear criminal and credit record.
• Must have fingerprints that are detectable/recognisable on Capitec Bank’s internal electronic banking system.

How to apply

Service Consultant	Operations	Parys, Free State, ZA
Service Consultant	Operations	Northam, LP, ZA
Service Consultant	Operations	Rustenburg, North West, ZA